Privacy Policy

I, Marie Voigt (I/my), am committed to respecting and protecting your privacy.

This policy, together with my Cookie Policy and Terms & Conditions, outlines how and why I collect data from you and what your rights are. Please be sure to read this entire Privacy Policy as by using this site or/and my services, you consent to the processing of your personal data as described in this Privacy Policy.

Please contact me if you have any questions or problems regarding our use of your personal data.

Data I gather

Data you have provided me with:

This is information that you have given me either by filling in my contact or subscribe forms on my website or by corresponding with me via phone, email, a third party professional service locator, through social media or face-to-face.

At an initial enquiry stage the information you give me is likely to include your name, company, email address and phone number. You may also provide company information to enable us further discuss services available.

I operate accounts on social media platforms, including but not limited to Facebook, Twitter and LinkedIn. Any personal information provided through interaction with my marketing pages is at your discretion, so you should review their policies to ensure you are happy with how they use your data. In the instance of a message being submitted on social media channels I will delete messages once the enquiry has been resolved or the user has requested its deletion.

As a client or prospective client, further information will be requested to discuss my service offering and later to complete our contracts and this will include data required for invoicing and accounts.

The information you have provided me with will be freely given on a legal basis of consent.

Data automatically collected about you:

This is information that I collect automatically during your time on my website. This information is collected using small data files called cookies. For further information on cookies and how I use them please refer to my Cookie Policy. The information gathered from cookies helps me provide you with a seamless user experience and also highlights where our website needs improvements.

I use third-party GDPR compliant security plugins to protect my website and help prevent hacking attempts. Your IP address will be logged by these third-party plugins and is collected under the legal basis of legitimate interest.

Publicly available information: I may gather information about you that is publicly available, such as that available on Companies House.

How I use your data

Data you have provided me with:

Contact information:

to contact you if you have requested I do so via my website, third party professional service locator or social media platforms
to fulfil my contractual obligations with you

Client business information:

to better understand your business and provide you with the best service
to fulfill my contractual obligations with you

Billing information:

to process your contractual obligations, to invoice you and to comply with legal requirements

Data automatically collected about you:

to do my best to keep my website safe and secure
to ensure that user experience of our website is up to scratch
to ascertain that your computer is able to display my content correctly

Why I process your data

When you access or use my services, such as when you ask me to provide a proposal for services, to do so I may use, and otherwise process your information, as set out in this privacy policy. I am committed to respecting your privacy, therefore, I only collect the personal data necessary and try to be fully transparent as to how I use your information.

I rely on a number of legal bases to use your information:

Contract – the use of your information necessary to perform any contractual obligations I have with you.
Legal obligations – my use of your personal information is necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. I am legally required to retain financial information for a certain period of time under Spanish law.
My legitimate interests – such as to improve and secure our website.
Consent – I rely on your consent for me to use your personal information to contact you.

Who I share your information with

I may share your information with:

Sub-contractors for the performance of any contract I enter into with them or you.
Analytics and search engine providers that assist me in the improvement and optimisation of the website.
Third party support services, such as, but not limited to, project management tools, my nominated accountant and their accounting system and hosting data centre. In the case that you subscribe to my email newsletter, your data will also be shared with www.campaignmonitor.com.
My cloud-based file storage systems.

In certain circumstances I will disclose your personal information to third parties these are:

In the event that I sell or buy any business or assets, in which case I will disclose your personal data as appropriate to the prospective seller or buyer of such business or assets.
If I, or substantially all of our assets, are acquired by a third party, in which case personal data held by me about my clients will be one of the transferred assets.
If I am under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply my terms of use and other agreements.
To protect my rights, property or safety, or those of my clients or others.

How I store your Personal Data

I store your data on my devices, external hard-drives and with my chosen cloud service providers.

I store your personal data as required within third-party support services, such as, but not limited to, project management tools, with my nominated accountant and their accounting system, email platform and website hosting centre. In the case that you subscribe to my email newsletter, your data will also be stored with www.campaignmonitor.com.

International data transfers and security

Third-party services I use may send data internationally.

How long I hold your information

Initial enquiry information will be held for two years.

Ongoing client information will be held for the duration of the relationship and project information will be passed on to whichever parties my client requests.

Client information will be held for two years, with financial information retained to comply with Spanish legal requirements.

Automated decision making

I do not utilise these kinds of services.

What happens if you don’t provide your information

To respond to initial enquires I will need contact information and the nature of your enquiry. In order to provide you with a full proposal, I am also likely to need information about your business so I can respond appropriately and provide the best possible service. If you choose not to disclose necessary information to me I may be unable to accurately respond.

Links to third party websites

Where www.marievoigt.com contains links to other websites, I am not responsible for the privacy policies or content. I encourage users to read the privacy policy of each site they link to that may collect personal data.

Your personal data rights

Under GDPR you have the following rights regarding the personal data I hold on you:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object

If you wish to exhibit any of the above rights please contact me.

Changes to the privacy policy

I will regularly review my privacy policy and will place any updates on this page. My privacy policy was last updated on 30 July 2018.